Tonight · Friday · dinner shift 19:00-23:00 GST
37 incidents: 34 handled without a person (5 of them are drafts a person still sends), 3 sent to a person (2 still waiting), 0 declined.
23:00:00 · 100% of shift
Incidents37
Handled without a person345 of them are drafts a person still sends
Sent to a person32 still waiting
Declined0
Orders affected762AED 45,413.98 at stake
Model cost tonightAED 0.0037 incidents
Handover
what the next shift should read- 20:58 Talabat · UAE: 1,836 stores, AED 42,092.23 at stake (projected if nothing is done: 687.5 orders expected in 20 min on Talabat (97 arrived)). Drafted, a person still sends it: outbox draft (escalation to Talabat).
- 21:34 Green Greens · JVC: POST /savemenu store=ae0a85a3 waits for a person, AED 104.78 at stake (1 orders rejected for item mismatch). Why not automatic: save_menu is tier 2 (ask first) in the policy.
- 22:59 Furn Al Jabal · JVC: outbox draft (escalation to Oracle) waits for a person, AED 141.97 at stake (3 of 3 orders failed in the last hour). Why not automatic: open_partner_escalation with Oracle needs a person (policy: ask first).
| # | GST | Store / subject | Kind | Action and what happened | Tier | Status | At stake, AED |
|---|---|---|---|---|---|---|---|
| 699 | 22:59:00 | Furn Al Jabal · JVC
AE · store 6a0cf12d · Oracle Simphony 19.5.1 |
failing_integration | internal: outbox draft (escalation to Oracle) Needs a person: open_partner_escalation with Oracle needs a person (policy: ask first). · on-call notified (draft) |
T2 | waiting | 141.97 |
| 698 | 22:59:00 | Furn Al Jabal · JVC
AE · store 6a0cf12d · on #530 |
pos_link_down | internal: outbox draft (escalation to Oracle) the partner has to fix this; escalation sent [scripted ops responses (synthetic)] |
T2 | approved | 148.75 |
| 684 | 22:50:30 | Furn Al Jabal · JVC
AE · store 6a0cf12d |
pos_link_down | internal: POS relay re-send ×1 store=6a0cf12d (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 6a0cf12d. |
T0 | done | 101.75 |
| 683 | 22:48:30 | Saffron Roasters · Downtown Dubai
AE · store 2a324690 |
pos_link_down | internal: POS relay re-send ×1 store=2a324690 (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 2a324690. |
T0 | done | 94.75 |
| 681 | 22:46:30 | Batroun Grill House · MBZ City
AE · store e73e35c1 · order 48856314 · Deliveroo |
courier_no_show | internal: outbox draft (aggregator support ticket + store FYI, store e73e35c1) Logistics ticket to Deliveroo support and an FYI to Batroun Grill House – MBZ City are in the outbox. |
T1 | done | 66.50 |
| 680 | 22:45:00 | Furn Al Jabal · JVC
AE · store 6a0cf12d |
pos_link_down | internal: POS relay re-send ×1 store=6a0cf12d (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 6a0cf12d. |
T0 | done | 18.00 |
| 676 | 22:43:00 | Saffron Roasters · Downtown Dubai
AE · store 2a324690 |
pos_link_down | internal: POS relay re-send ×1 store=2a324690 (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 2a324690. |
T0 | done | 171.25 |
| 671 | 22:41:30 | Saffron Roasters · Downtown Dubai
AE · store 2a324690 · Syrve 8.3.6 |
failing_integration | POST /integrations/13028/token/refresh Syrve token renewed until Tue 22:10 (in 60 days). |
T0 | done | 194.65 |
| 666 | 22:37:30 | Mataam Al Jazira · MBZ City
AE · store 25ae6c38 · Marn 2.14.3 |
pos_token_expiring | POST /integrations/14920/token/refresh Marn token renewed until Sun 23:07 (in 30 days). |
T0 | done | 309.59 |
| 659 | 22:31:00 | Saffron Roasters · Downtown Dubai
AE · store 2a324690 |
pos_link_down | internal: POS relay re-send ×1 store=2a324690 (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 2a324690. |
T0 | done | 50.25 |
| 653 | 22:27:00 | Royal Bombay Thali House · International City
AE · store 71ef990d · Geidea 3.9.0 |
pos_token_expiring | POST /integrations/13307/token/refresh Geidea token renewed until Sun 22:56 (in 30 days). |
T0 | done | 48.23 |
| 651 | 22:25:00 | Chiara's Pizzeria · Dubai Marina
AE · store f9f4f7bb · order 48852034 · Keeta |
courier_no_show | internal: outbox draft (aggregator support ticket + store FYI, store f9f4f7bb) Logistics ticket to Keeta support and an FYI to Chiara's Pizzeria – Dubai Marina are in the outbox. |
T1 | done | 64.00 |
| 644 | 22:16:30 | Furn Al Jabal · JVC
AE · store 6a0cf12d |
pos_link_down | internal: POS relay re-send ×1 store=6a0cf12d (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 6a0cf12d. |
T0 | done | 44.25 |
| 639 | 22:14:30 | Saffron Roasters · Downtown Dubai
AE · store 2a324690 |
pos_link_down | internal: POS relay re-send ×1 store=2a324690 (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 2a324690. |
T0 | done | 25.75 |
| 632 | 22:09:00 | Pampanga Inasal · Deira
AE · store 800f4097 |
overloaded_branch | PUT /stores/800f4097/working-mode busyUntil=22:24 Store 800f4097: 2 channel(s) busy until 22:24. |
T0 | done | 160.19 |
| 615 | 21:57:00 | Vital Plate · Karama
AE · store 1a953bcd |
overloaded_branch | PUT /stores/1a953bcd/working-mode busyUntil=22:12 Store 1a953bcd: 3 channel(s) busy until 22:12. |
T0 | done | 155.14 |
| 608 | 21:53:30 | Pampanga Inasal · Deira
AE · store 800f4097 |
overloaded_branch | PUT /stores/800f4097/working-mode busyUntil=22:08 Store 800f4097: 2 channel(s) busy until 22:08. |
T0 | done | 160.19 |
| 606 | 21:52:30 | Byblos & Saj · Tourist Club Area
AE · store ac808276 |
overloaded_branch | PUT /stores/ac808276/working-mode busyUntil=21:57 Store ac808276: 2 channel(s) busy until 21:57. |
T0 | done | 251.42 |
| 598 | 21:44:30 | Kusina ni Loleng · Al Bateen
AE · store 51125d0b · Syrve 8.3.6 |
pos_token_expiring | POST /integrations/9211/token/refresh Syrve token renewed until Sun 22:14 (in 30 days). |
T0 | done | 69.15 |
| 597 | 21:43:30 | Furn Al Jabal · JVC
AE · store 6a0cf12d |
pos_link_down | internal: POS relay re-send ×1 store=6a0cf12d (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 6a0cf12d. |
T0 | done | 47.25 |
| 594 | 21:41:30 | Vital Plate · Karama
AE · store 1a953bcd |
overloaded_branch | PUT /stores/1a953bcd/working-mode busyUntil=21:56 Store 1a953bcd: 3 channel(s) busy until 21:56. |
T0 | done | 155.14 |
| 592 | 21:41:00 | Saffron Roasters · Downtown Dubai
AE · store 2a324690 · Syrve 8.3.6 |
pos_token_expiring | POST /integrations/13028/token/refresh Syrve token renewed until Sun 22:10 (in 30 days). |
T0 | done | 125.13 |
| 586 | 21:38:00 | Pampanga Inasal · Deira
AE · store 800f4097 |
overloaded_branch | PUT /stores/800f4097/working-mode busyUntil=21:53 Store 800f4097: 2 channel(s) busy until 21:53. |
T0 | done | 160.19 |
| 585 | 21:38:00 | Furn Al Jabal · JVC
AE · store 6a0cf12d |
pos_link_down | internal: POS relay re-send ×1 store=6a0cf12d (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 6a0cf12d. |
T0 | done | 34.00 |
| 584 | 21:37:30 | Goa Grill House · Saadiyat
AE · store 7575df04 |
overloaded_branch | PUT /stores/7575df04/working-mode busyUntil=21:52 Store 7575df04: 3 channel(s) busy until 21:52. |
T0 | done | 208.05 |
| 583 | 21:37:00 | Byblos & Saj · Tourist Club Area
AE · store ac808276 |
overloaded_branch | PUT /stores/ac808276/working-mode busyUntil=21:52 Store ac808276: 2 channel(s) busy until 21:52. |
T0 | done | 251.42 |
| 576 | 21:34:00 | Green Greens · JVC
AE · store ae0a85a3 |
menu_drift | POST /savemenu store=ae0a85a3 Needs a person: save_menu is tier 2 (ask first) in the policy. Menu push. Overwrite every channel's menu with the till's, a full save rather than a fix of one item. · on-call notified (draft) |
T2 | waiting | 104.78 |
| 569 | 21:27:30 | Furn Al Karam · Motor City
AE · store ac52812b · order 48842056 · Deliveroo |
courier_no_show | internal: outbox draft (aggregator support ticket + store FYI, store ac52812b) Logistics ticket to Deliveroo support and an FYI to Furn Al Karam – Motor City are in the outbox. |
T1 | done | 43.50 |
| 560 | 21:22:00 | Goa Grill House · Saadiyat
AE · store 7575df04 |
overloaded_branch | PUT /stores/7575df04/working-mode busyUntil=21:37 Store 7575df04: 3 channel(s) busy until 21:37. |
T0 | done | 208.05 |
| 559 | 21:21:30 | Byblos & Saj · Tourist Club Area
AE · store ac808276 |
overloaded_branch | PUT /stores/ac808276/working-mode busyUntil=21:35 Store ac808276: 2 channel(s) busy until 21:35. |
T0 | done | 251.42 |
| 551 | 21:17:00 | Furn Al Jabal · JVC
AE · store 6a0cf12d |
pos_link_down | internal: POS relay re-send ×1 store=6a0cf12d (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 6a0cf12d. |
T0 | done | 74.25 |
| 548 | 21:11:00 | channel · UAE
AE · stores listed · on #529 |
aggregator_outage | internal: outage closed recovered: 505 orders in the last 20 min against 687.5 expected (73%, above 70%); outage closed, 0 alarms were folded into it |
T0 | done | |
| 547 | 21:10:30 | Ember Specialty Coffee · Saadiyat
AE · store 075a0cdd · Syrve 8.4.2 |
pos_token_expiring | POST /integrations/8584/token/refresh Syrve token renewed until Sun 21:40 (in 30 days). |
T0 | done | 68.30 |
| 541 | 21:06:30 | Goa Grill House · Saadiyat
AE · store 7575df04 |
overloaded_branch | PUT /stores/7575df04/working-mode busyUntil=21:21 Store 7575df04: 3 channel(s) busy until 21:21. |
T0 | done | 208.05 |
| 540 | 21:05:30 | Hanoi Sushi · Mussafah
AE · store 65805fda |
overloaded_branch | PUT /stores/65805fda/working-mode busyUntil=21:20 Store 65805fda: 3 channel(s) busy until 21:20. |
T0 | done | 172.30 |
| 531 | 20:59:00 | Furn Al Jabal · JVC
AE · store 6a0cf12d |
pos_link_down | internal: POS relay re-send ×1 store=6a0cf12d (batch, keyed by each uniqueorderid) Re-sent 1 orders to the POS at store 6a0cf12d. |
T0 | done | 148.75 |
| 530 | 20:59:00 | Furn Al Jabal · JVC
AE · store 6a0cf12d |
pos_link_down | internal: outbox draft (escalation to Oracle) Needs a person: open_partner_escalation with Oracle needs a person (policy: ask first). · on-call notified (draft) |
T2 | decided | 148.75 |
| 529 | 20:58:30 | Talabat · UAE
AE · 1836 stores listed |
aggregator_outage | internal: outbox draft (escalation to Talabat) Escalation to Talabat about AE drafted. |
T1 | done | 42,092.23 |
| 520 | 20:50:00 | Hanoi Sushi · Mussafah
AE · store 65805fda |
overloaded_branch | PUT /stores/65805fda/working-mode busyUntil=21:04 Store 65805fda: 3 channel(s) busy until 21:04. |
T0 | done | 172.30 |
| 509 | 20:36:00 | New Calicut Tandoori · Al Quoz
AE · store cb1185eb · order 48835479 · Noon |
courier_no_show | internal: outbox draft (aggregator support ticket + store FYI, store cb1185eb) Logistics ticket to Noon support and an FYI to New Calicut Tandoori – Al Quoz are in the outbox. |
T1 | done | 27.75 |
| 504 | 20:25:00 | Furn Al Jabal · JVC
AE · store 6a0cf12d · Oracle Simphony 19.5.1 |
pos_token_expiring | POST /integrations/10928/token/refresh Oracle token renewed until Sun 20:54 (in 30 days). |
T0 | done | 300.85 |
Back office today
12 entries
daily checks (overdue invoices, churn risk, acceptance risk): their own schedule and budget, never in the dinner feed
| # | GST | Store / subject | Kind | Action and what happened | Tier | Status | At stake, AED |
|---|---|---|---|---|---|---|---|
| 494 | 14:00:00 | Trattoria Marco · Tourist Club Area
AE · store d6225491 |
acceptance_risk | internal: outbox draft (support ticket + flag, store d6225491) Ticket draft and acceptance flag for Trattoria Marco – Tourist Club Area. |
T1 | done | 326.49 |
| 493 | 14:00:00 | Wok & Jade · Business Bay
AE · store a867af2e |
acceptance_risk | internal: outbox draft (support ticket + flag, store a867af2e) Ticket draft and acceptance flag for Wok & Jade – Business Bay. |
T1 | done | 387.21 |
| 488 | 08:00:00 | Grills Al Shams · Business Bay
AE · store e9f7dda0 |
churn_risk | internal: flag (churn risk, merchant 1771) Grills Al Shams flagged for churn_risk. |
T1 | done | 3,178.72 |
| 487 | 08:00:00 | Royal Bombay Thali House · Al Barsha
AE · store afc98fd8 |
churn_risk | internal: flag (churn risk, merchant 1490) Royal Bombay Thali House flagged for churn_risk. |
T1 | done | 3,933.41 |
| 484 | 08:00:00 | Al Karam Falafel · Al Mushrif
AE · store 7a477a33 |
churn_risk | internal: flag (churn risk, merchant 586) Al Karam Falafel flagged for churn_risk. |
T1 | done | 3,181.06 |
| 481 | 08:00:00 | Sandstone Coffee House · Al Mushrif
AE · store aac05aed |
churn_risk | internal: flag (churn risk, merchant 999) Sandstone Coffee House flagged for churn_risk. |
T1 | done | 1,355.95 |
| 480 | 08:00:00 | Al Fanar Kabsa · Al Khalidiyah
AE · store 02095e29 |
churn_risk | internal: flag (churn risk, merchant 270) Al Fanar Kabsa flagged for churn_risk. |
T1 | done | 7,275.70 |
| 477 | 08:00:00 | Al Zaatar Mezze House · JLT
AE · store 1c2d9583 |
churn_risk | internal: flag (churn risk, merchant 1849) Al Zaatar Mezze House flagged for churn_risk. |
T1 | done | 4,245.15 |
| 468 | 01:00:00 | Royal Thalassery Tandoori · Deira
AE · store 5d440478 |
acceptance_risk | internal: outbox draft (support ticket + flag, store 5d440478) Ticket draft and acceptance flag for Royal Thalassery Tandoori – Deira. |
T1 | done | 131.89 |
| 467 | 01:00:00 | Hot Hen Cluck · Al Barsha
AE · store 433c37c5 |
acceptance_risk | internal: outbox draft (support ticket + flag, store 433c37c5) Ticket draft and acceptance flag for Hot Hen Cluck – Al Barsha 2. |
T1 | done | 173.35 |
| 465 | 01:00:00 | Bottega Firenze · Khalifa City
AE · store 9cd341ee |
acceptance_risk | internal: outbox draft (support ticket + flag, store 9cd341ee) Ticket draft and acceptance flag for Bottega Firenze – Khalifa City. |
T1 | done | 835.14 |
| 464 | 01:00:00 | Al Dallah Madhbi · Palm Jumeirah
AE · store df0e9b6f |
acceptance_risk | internal: outbox draft (support ticket + flag, store df0e9b6f) Ticket draft and acceptance flag for Al Dallah Madhbi – Palm Jumeirah. |
T1 | done | 966.57 |